Try the live demo

Online booking for heating and cooling (HVAC) companies in Canada

The front desk for businesses without one.

When the first cold night hits, the phone rings nonstop and the techs are already out on calls.

Counterbell lets homeowners book a repair or tune-up into a real arrival window, checks they’re in your service area, and sends new-system estimates to you to approve.

Try the live demo

What customers can book

Instant books a real open time. Request waits for your OK. Estimate visit is a visit you confirm first.

These are examples to start from. In setup you choose your own services and prices, and whether each one books instantly, comes in as a request, or is an estimate visit. We change them with you whenever you ask.

  • InstantFurnace or heating repair from $129 (example), service call, credited to the repair
  • InstantAC or heat pump repair from $129 (example), service call, credited to the repair
  • InstantFurnace or AC tune-up from $149 (example)
  • Estimate visitNew furnace, AC or water heater, free estimate visit

How capacity works for you

  • Repairs book into 2-hour arrival windows, with a limit on arrivals per window and per day.
  • Estimate visits have their own daily limit, so sales visits never crowd out repairs.
  • Every booking checks the postal code against your service area.
  • Customers answer “Is it running?” and “How old is it?” and can add photos before the tech arrives.

Questions

Can homeowners book a repair without calling?

Yes. They pick an arrival window, answer a few questions about the system, and add photos if they like. You set how many arrivals fit in each window.

Do estimates for new systems book instantly?

No. Estimate visits come to you as requests, so you confirm the time or suggest another.

What happens on emergency nights?

Customers with an emergency should still call you. Counterbell books planned visits and keeps the next open windows visible to everyone else.

No setup fee. 30 days free, starting when your page goes live. Month to month. No commission.

Early access: we’re setting up our first shops in Toronto.

Call or text Kevin, 416-729-4483